Gone Away Suppression


Every year more than 6 million people in the UK move house, devastating the quality of information on customer databases.

Launched in 1992, the Gone Away Suppression (GAS) File uses information from private and public data sources to create a comprehensive database of qualified mover information. Used to clean one third of the UK’s direct mail, the file contains approximately 25 million records and is updated quarterly with up to 1.5 million new names, claiming 92 per cent coverage of UK home-mover information with 98 per cent accuracy.

More reliable than postal returns, GAS File suppression offers a range of benefits and cost savings, improving response rates and quickly recovering the investment by reducing printing, postage and returns processing costs. In addition, resource wastage is minimised and brand values such as quality, accuracy and professionalism are sustained by removing erroneous records.